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We offer 100% customer satisfactory guarantee.

To be elegible for a refund you must follow the following rules:

• Returned item must be postmarked within one week of receipt.
No returns will be accepted after this period.

• All return (s) must have original packing and accesories.

• The shipping and handling fees are not refundable. Buyer is always responsible for return shipping cost, unless wrong item has been sent from a2z Books.

• A 15% restocking fee will be applied to all returns for refund if the return is the result of your error. Shipping charges are not refundable.

• Please allow 3 to 5 business days to process your return.

• Please note that not all products are covered by our return policy.

• All Clearance products will not be accepted for return.

Ship all returns to:

a2z Books Online
Returns Department
P O Box # 450615
Fort Lauderdale, Florida

Purchase made at our local store, must be returned directly
to the store for refund with proof of receipt.

Last Updated: 15 Apr 2010 17:54:35 PDT home  |  about  |  terms  |  contact
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